Notifications - Time2Bike

Time2Bike sends a small, predictable set of emails — receipts, confirmations, and results. It isn’t a marketing tool, so keep using whatever you already send newsletters with.

To riders

When	Subject
Registration confirmed	”You’re registered for [Event]” — receipt + race details.
Registration updated	”Your [Event] registration was updated”.
Refund issued	”Refund processed for [Event]”.
Merch order confirmed	”Order #N — [Org]”.
Merch order fulfilled	”Your order is ready / shipped”.
Results published	”Your [Event] results are live”.
Rider invite	”Join Time2Bike to complete your registration” (when an organizer manually adds a rider).
Sign-in code (MFA)	“Your Time2Bike sign-in code is [6-digit]”.
Account email change	Verification link to the new address.

To organizers

When	Subject
Team invite	”You’ve been invited to [Org]”.
Stripe action required	”Update your payout details for [Org]” (mirrors Stripe’s notice).
Daily digest	Optional: registrations + revenue summary (opt-in per user).

Who it comes from

Email arrives from Time2Bike, not from your own address. Rider-facing emails carry your organization’s name and a link to your public page in the footer, so it’s clear whose race it is.

Put your own contact address in your event description and on your organization page. Riders reply to race emails, and you want those replies reaching you rather than bouncing off a no-reply address.

Opting out

Riders can disable all non-essential email under Account → Privacy. Receipts and confirmations are not opt-out-able — they’re transactional and required.

Branding

Your organization’s name, logo, and brand color are inserted automatically. Writing your own email templates isn’t available yet.