New-plate requests - Time2Bike

When a series allows plate re-use, riders who need a new plate pay a configurable replacement fee at registration. Each such registration shows up as a plate request on the Bibs page.

Where requests appear

Open Event → Bibs. Rows with a pending request are flagged with a Needs new plate pill and a yellow background. Filter the page to Plate request: has request to see only those rows.

!!-IMAGE-NEEDED-!! — Event → Bibs filtered to plate requests, showing the yellow flagged rows.

Request statuses

Status	Meaning
Needs new plate (`requested`)	Rider paid the fee. You haven’t assigned a number yet.
Pending assignment	You’ve started working on it but haven’t committed a number.
New plate assigned	You’ve assigned a number; the rider can race.
Cancelled (accidental)	Rider toggled the request off, e.g. an org admin reversed it. No refund.
Refunded	You issued a refund for the replacement fee.

Assign a new plate

Click the row, enter the plate number, and save. Time2Bike then:

Sets the request status to assigned.
Writes a history entry on the assignment.
Updates their series plate to match, if this race takes its numbers from the series.

Refunding a request

If you can’t fulfill the request (e.g. you cancelled the race, or the rider transferred out), click Refund on the row. The replacement-fee amount is refunded through Stripe. You can add a note that’s stored on the audit log. Only the replacement-fee portion is refunded — the rest of the registration is untouched.

See also

Bibs — overall bib assignment workflow.
Series plates — series-level plate management and re-use policy.
Rider-side plate flow — what the rider sees at checkout.