Merch → Orders lists every order placed in your store or as a registration add-on. [IMAGE: /organizations/[id]/merch/orders → orders table with status pills]Documentation Index
Fetch the complete documentation index at: https://docs.time2.bike/llms.txt
Use this file to discover all available pages before exploring further.
Columns
- Placed — order date.
- Customer — buyer’s email.
- Items — total item count across the order.
- Total — amount charged (subtotal + service fee, post-discount).
- Status — see below.
Order statuses
| Status | Meaning |
|---|---|
| pending | Checkout started; payment not yet confirmed. Inventory is reserved. |
| paid | Stripe charge succeeded (or order was 100% discounted and skipped Stripe). Ready to fulfill. |
| fulfilled | You marked it picked up / shipped. |
| cancelled | Voided before payment. |
| refunded | Stripe refund completed. |
View an order
Click View on any row to open the detail modal:- Customer email, order status, placed/paid timestamps.
- Line items — product name, option values (e.g.
Size: M · Color: Red), quantity, unit price, line total. - Pricing breakdown — subtotal, service fee, total.
- Linked registrations when the order was placed as a registration add-on (the order shares its Stripe checkout with the registrations).
- Shipping address when fulfillment is
ship.
Actions
- Mark fulfilled — flips status to
fulfilledand sends the customer a “your order is ready / shipped” email. - Refund — issues a full refund through Stripe and returns the items to inventory. Mark the order as
refunded. For partial refunds, use your Stripe dashboard directly.
Free orders (100% discount)
If a discount code reduces the total to zero, the order skips Stripe entirely, is markedpaid immediately, and the buyer is sent straight to the order confirmation page. Inventory is committed and a discount redemption is recorded just like a paid order.
Picking lists
For pickup-fulfillment events, filter the table topaid and export to print a pickup sheet for the venue.